Terms & Conditions

Please be informed that FlexyPay committed to render best in class, time bound support to our customers to address their concerns and grievances.

In case of any issues, not only limited to payment error, overcharge or wrong bill, double charge, failed transaction but also any other services offered by us or our partners, merchants on Flexypay.in, reach out to us on listen(at)Flexypay.in ( use @=at) for resolution. Your query should be resolved within 15 working days and if, you are not satisfied with the resolution provided, you can approach the appellate authority on grievances(at)Flexypay.in.

Cancellation Policy

  • We don't offer any cancellations once the transaction is successful.

Refund Policy

  • If the amount is debited from your card/ wallet but the transaction is not successful; the full amount would be credited back to your card/wallet with in 15 days.
  • Though we don't offer any cancellation, We do refund your amount within 15 working days in the event we could not settle the amount to the beneficiary due to technical reasons.

This privacy policy only refers to FlexyPay website activities and has been put together to offer the best services to our users especially those who are interested in knowing how users’ “Personally Identifiable Information” is being used online. The information can be utilized alone or together with other facts to find, contact, or reach someone, or to identify someone in context. This privacy policy outline how FlexyPay collects and utilizes your personal information provided on our site https://www.flexypay.in

The content also explains your choice with respect to the way we use your personal details and how your personal information can be accessed and updated at your ends. Flexypay is committed to protecting the security and privacy of your information given to us.

There are multiple data security measures put in place for safeguarding your information, and these include protected servers and secure network that has limited accessibility to a restricted number of the staff member and as well as P2P encryption technologies in the process of receiving and transferring sensitive payment information. Let’s discuss more about this.

Collection of Information

During your registration on our site, FlexyPay collects some of your personal information such as Name as per PAN, Contact phone number,Address, E-mail address, beneficiary bank account information, credit card information and other relevant information to assist you with experience on our website. FlexyPay retains these collected details for only business purposes as well as to helps us respond to your payment request in any of our products and services.

Personal Information

FlexyPay asks you for personal data like Date of Birth, Gender etc. in the course of your application on any of the services we offer as mandated by the RBI. The personal information collected is used for the setting up and approval of the requested services. We do not disclose, sell, license trade or rent any of your personal information or your business account information.

All your saved information is absolutely to complete your requested transaction, or the disclosure is lawfully requested or permitted. There are some situations whereby FlexyPay may be appropriated to reveal personal information in regard to legal requests by Law enforcement, National security or Public authorities’ needs.

Your information can also be disclosed as required by law or legal process, especially when we are convinced that the disclosure is prior to protect your safety, protect our rights, as well as the safety of other such as investigating fraud.

Your information may only be shared with third parties as explained in this privacy policy only.

Email Lists

We keep email lists in a view to alert you of our website products, events, supports, and much more. Our email contains important messages which are useful for our users, merchants, partners, agents and other related parties. FlexyPay does not trade or sell email list addresses. However, users have the option of joining our mailing lists by opting in or signing up via our newsletters sign up form which is available on our site. You can as well stop receiving an email from us by unsubscribing through a link under any of our newsletters.

Accessing and Updating your Information

If you wish, we allow you to access and update your personal information like address at the profile page, however, the PAN number, Gender, Date of birth and Name as PAN can’t be updated/ Modified or deleted once those are being verified. FlexyPay is committed to responding to your request in real-time. You will have your information with us in as much as you have your account active with us to enjoy our services. Your information will be retained and used in compliance with our legal obligations to provide services, enforce our agreements, and resolve disputes.

Additional Policy Information

FlexyPay platform includes Widgets. They are a set of interactive mini-programs (such as displaying of opinion, news, music, advert, etc.) that usually run on the site to offer some unique services from other companies. Your personal information like email address may be collected via this Widget. This mini- program may also set Cookies for its optimal functions.

However, all information gathered by Widget is under the company’s privacy policy. We have community forums and blogs that can be publicly accessed. It is also important to mention that all your information provided through this medium may be publicly read, collected, and utilized by other readers who have access to them. In such cases, if you want to request for your information to be removed from our community forum or blog, you can contact us.


We take your personal information security seriously at FlexyPay, and that is why we strictly follow accepted standards to safeguard your submitted personal information during account setup in the course of transmission over the internet. All your personal details are 100% safe and secure in any types of transmission or electronic storage. Any further security question can be forwarded to our website contact.

Third Party Links

In a bid to give our dear visitors added values, there may be some third party websites on our site. However, we do not have control over these website privacies, and our privacy policy does not apply to them. We allowed them on our site for your use and convenience after we discovered that they are useful to you but the use of those third party websites are subjected to individual website’s Terms of Use and Privacy Statement. It is advisable you review them before browsing them or submit any personal information to them.

Cookies and Other Tracking System

Just like other websites, certain information such as Internet Service Provider (ISP), Internet Protocol (IP) addresses, operating system, browser type, clickstream data, exit/referring pages, and date/time stamp are gathered automatically any time you visit our website, and that information is stored in log files for references. This collected information is automatically linked to other data about you. FlexyPay, as well as our partners utilize cookies or related technologies to track users’ activities around the site, evaluate trends, and to generally gather demographic details about our user base. However, the use of cookies can be controlled by the individual on their browser.


We do not advertise or ask for information from minors. Our services are strictly for businesses and individuals aging 18 years and above. FlexyPay values your information, and we ensure they are made secret and private.

Privacy Policy Changes Notification

This privacy statement is subjected to change, and our information processes may be updated anytime. However, we will update those changes in this webpage, therefore, it is recommended that you periodically review this privacy policy page for any possible updates.


FlexyPay Solutions Pvt Ltd manages this website. In this site, the word ‘’we’’, ‘’us’’ and ‘’our’’ indicate FlexyPay.in/ FlexyPay Solutions Pvt Ltd, Having its office in Maximus Towers, Building 2A, Mindspace, Hitec City, Hyderabad-500081.

We present this site along with every information, tools, and services accessible from this platform to you. You are the user, based on your acceptance of all terms, policies, conditions, and considerations mentioned here.

A visit to our site and/or if you acquire something from us, you employ our ‘’Service’’ and subscribe to be obligated by the consecutive Terms of Service, rules referenced herein or hyperlinked. The Terms of Service applies to all end users of this site. End users here refer to, those who registered with us for our services and Beneficiary refers to those whose bank accounts have been given for remittances, typically, Shoppers, Dealers, Vendors, Suppliers and contractors.

Afford yourself to painstakingly go through these Terms of Service before making use of our website. Making use of our site implies that you agree to be obligated by our Terms of Service. If you are in any way in discord with any terms and conditions of this agreement, then don’t in any way use our service. If you agree to these Terms of Service, then you are bound to these Terms of Service.

Whichever appearances are added to the present platform shall also be fully subjected to the Terms of Service. You can at any time survey the most recent edition of the Terms of Service on this page. We can at any time revise, replace any item of these Terms of Service and upload it on our website. You are solely responsible for checking of updates on this page. Using this website after the adoption of any changes mean recognition of those updates

SECTION 1- Online Services Terms

By consenting to these Terms of service, it implies that you are not less than the age of 18 Years. It is possible you have not used our products unlawfully nor against the credit card issuance guidelines set by the card issuing bank or the RBI, while you use our service infringes any laws in your jurisdiction. You shall not convey any virus or harmful code.

A rift of any of the Terms of Service will lead to termination of your service with immediate effect.

SECTION 2- General Conditions

We have the exclusive right to reject the duty of anyone for any reason at any time. Information about your credit card will at all times be transmitted over the network encrypted from our payment gateway pages. Other contents belonging to you (excluding information about a credit card), can be sent unencrypted and it includes:

  • Communication over diverse networks
  • Modifications to endorse and blend with technical needs linking networks.
You agree never to replicate, trade, resell or abuse any portion of our service, service usage, or any connection with the website via which the service is provided without due authorization in writing by us.

You agree to receive promotional, transactional and commercial communications from Flexypay.in or General Atronics through email or sms.

This agreement used in these titles is used for ease only and will not bound or else affect these terms.

SECTION 3 – Completeness, Accuracy, and Appropriateness of Information

We shall not bear responsibility if this site information is in anyway inaccurate or old. The information on this website is made available for overall information only and must not depend upon or now used as the only foundation for generating results without making reference to the principal, whole or current sources of information.

Kindly note that, some historical information may be on this site. Historical data may not be current and is only made available for reference purpose. We have the absolute right at any time to change the details of this site; nevertheless, we have no responsibility to bring up-to- date any information on our website. You concur that it is your absolute duty to monitor changes effected on our site.

SECTION 4 – Alterations to the Service and Prices

We can change the prices of our products without prior notice.

We shall have the unlimited right at any given time to modify or stop the Service without notification.

We shall not be accountable to you or anybody for whatever changes made or stoppage of Service.

SECTION 5 - Correctness of Account Details

You consent to make available present, whole and precise transaction information for all the transactions made via our websites and mobile applications. It is your indeed responsibility to provide the beneficiary’s Name, bank account number, IFSC, cell phone number and email address and we are not liable for any wrong entries made by you and for its consequences.

You agree to quickly apprise your account info and other info, with your credit card details and e-mail contact so that your transaction can be completed and get in touch with you as needed.

SECTION 6 – Non-compulsory Tools

We can offer you, links to third-party tools that are not within our jurisdiction authority and control. You admit and consent that links to such tools are provided as accessible with no assurances or conditions of any type and with no validation. We shall not be accountable in any way to whatever happens using such non- compulsory third party tools.

Your usage of non-compulsory tools provided via the site is utterly at your own risk and preference. It is important that you are conversant with and agree to the terms on which tools were provided by the provider (third party).

At any time in the future, new services or features can be offered via our website which shall also be subjected to these Terms of Service.

SECTION 7 – Third-Party Links

Some content, goods, and services provided via our website may comprise items from third-parties.

Third-party links on our website can lead you to third-party sites that we have affiliation with. It is not our duty to evaluate the accuracy of their content, and we do not guarantee and will not be liable for whatever thing the third-parties are offering.

We shall not be responsible for whatever harm that has to do with buying or use of items, services, content or whatsoever transactions made in association with any third-party sites. Ensure you carefully check the third-party’s policies and be sure you know them before doing any business with them.

SECTION 8 – User Comments, Feedback, and other Submissions

If on our demand or without our demand, you made submissions such as suggestions, creative ideas, plans, proposal, or any materials to us via any means, you consent that we may at any time duplicate, revise, print, circulate, translate and then use in any medium. We shall at no time be bound to:

  • Uphold any submission in secrecy
  • Respond to any comments
  • Compensate for any submissions
We may, but not responsible for, edit, monitor content that we decide in our choice are illegitimate, intimidating, belligerent, defamatory, pornographic, or infringes any party’s intellectual property or the Terms of Service.

You consent that your remarks will not at any time infringe any right of any third- party, plus patent, brand, secrecy, character or other branded right. Furthermore, you consent that your remarks will not include defamatory, illegal, insulting materials, or include any form of computer malware that has the capacity to hinder the operation of the platform or any related website. You may use a real e-mail address but ensure to be somebody else then lead us astray or third parties about the source of any comments. We assume no obligation and liability for any comments emanating from you or any third party, hence you singularly responsible for your comment including their level of accuracy.

SECTION 9 – Personal Info

All personal data you submitted via this websites is ruled by our Privacy Policy.

SECTION 10 – Errors of Omission, and Inaccuracies

Sometimes, there may be typographical errors on the information posted, omissions or inexactness relating to item descriptions, offers, pricing and obtainability. We have the sole right to make amendment of any mistakes, inexactness or omissions, and to change info or annul orders if there are information that are inaccurate at any time without erstwhile notice (not excluding when transaction(s) has been submitted to bank for settlement).

We assume no responsibility to update, correct information about any related website, including but not limited to cost, apart from being required by law. Refresh date should not be taken to mean that all info in the service or any allied website has been changed.

SECTION 11 – Forbidden Use

In conjunction with forbiddances elucidated in terms of service, you are prohibited from using this site as a whole:

  • For any illegal deal
  • To lobby other to do any illegal acts
  • To fund your own bank account
  • To infringe any international, federal, or state laws or rules
  • Never to disrupt our intellectual property or that of others
  • To insult, misuse, annoy, offend, slur, intimidate or distinguish based on sex, religion, tribe, age, or disability
  • To tender dishonest info
  • To convey malicious code or virus that may affect the efficient operation of the service or other websites, and allied website
  • To trace info about others
  • To junk, spider, con or jam
  • For wicked purpose
  • To inhibit or bypass the security programs of the service or any allied website.

We have the sole right to stop you from using our service or that of allied website if you violate all those mentioned above.

SECTION 12 – Disclaimer of Warranties; Limitation of Liability

We cannot assure you of uninterrupted or error-free service while making use of our service. We do not assure you of accurate and reliable result while making use of our service. You consent that without due notice, service may be removed indefinitely or cancel such service at any time.

You definitely consent that you risk the use of or incapability to use the service. All products and services and the service provided to you via our service are (except as specifically indicated by us) delivered as available for your use.


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